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Terms of sale
LUXURY BEAUTY FRANCE SAS
www.luxury-beauty.com
Effective as of 19/06/2026
Controller: Luxury Beauty France
Company Name: LUXURY BEAUTY FRANCE SAS
Legal Form: Simplified Joint-Stock Company (SAS) with a share capital of €1,000
Paris Trade and Companies Register (RCS): 893 530 790
VAT Number: FR01893530790
Registered Office: 231 rue Saint-Honoré, 75001 Paris, France
Email: contact@luxury-beauty.com
Telephone: +33 6 19 88 80 99 (Monday to Saturday, 9:00 a.m. – 6:00 p.m.)
Website: www.luxury-beauty.com
ARTICLE 1 – DEFINITIONS
“Customer(s)” means any internet user browsing the Website and purchasing Product(s) online.
“Seller” means LUXURY BEAUTY FRANCE SAS, a company with a share capital of €1,000, registered with the Paris Trade and Companies Register under number 893 530 790, whose registered office is located at 231 rue Saint-Honoré, 75001 Paris, France.
“Terms and Conditions of Sale” means these Terms and Conditions governing the sale of any Product on the Website.
“Party(ies)” means either individually or collectively LUXURY BEAUTY FRANCE and/or the Customers.
“Product(s)” means the perfumes, beauty products, and accessories offered for sale on www.luxury-beauty.com.
“Customer Service Department” means the department available to Customers for order-related inquiries, reachable at contact@luxury-beauty.com or +33 6 19 88 80 99, Monday to Saturday from 9:00 a.m. to 6:00 p.m.
“Website” means the LUXURY BEAUTY FRANCE e-commerce website accessible at https://www.luxury-beauty.com.
“Order” means the electronic order form used by Customers to purchase Products.
ARTICLE 2 – SCOPE OF APPLICATION
These Terms and Conditions govern all distance sales of Products between LUXURY BEAUTY FRANCE and Customers through the Website www.luxury-beauty.com. They set out all rights and obligations of the Parties within the framework of their commercial relationship.
These Terms and Conditions apply to all orders placed on the Website, whether the Customer is established in France or in another Member State of the European Union.
By placing an order, the Customer acknowledges having read and accepted these Terms and Conditions without restriction or reservation. Unless proven otherwise, the data recorded in the computer systems of LUXURY BEAUTY FRANCE shall constitute proof of all transactions concluded with the Customer pursuant to Article 1127-2 of the French Civil Code.
Customers may save or print these Terms and Conditions provided they do not modify them.
LUXURY BEAUTY FRANCE reserves the right to amend these Terms and Conditions at any time. The applicable version shall be the one in force on the date the order is placed.
ARTICLE 3 – PRODUCTS
The Products governed by these Terms and Conditions are those displayed on the Website on the date of consultation, subject to availability.
Each Product is accompanied by a description setting out its essential characteristics within the meaning of Article L.111-1 of the French Consumer Code. Products are intended exclusively for private consumers.
The Products comply with all applicable regulations relating to consumer safety, health protection, fair commercial practices, and consumer protection in force at the time they are placed on the market.
Photographs and illustrations of Products displayed on the Website are provided for informational purposes only and shall not have contractual value.
ARTICLE 4 – PRICES
Product prices are displayed in euros (€), inclusive of all applicable taxes (VAT included).
Shipping costs are indicated separately and specified before the order is confirmed.
The price charged to the Customer shall be the price displayed at the time of payment and confirmed in the order confirmation email.
LUXURY BEAUTY FRANCE reserves the right to modify its prices at any time but undertakes to apply the prices in force at the time the order is placed.
An invoice shall be issued and sent to the Customer by email upon shipment of the Products.
ARTICLE 5 – ORDERS
Customers may purchase Products on the Website without creating a customer account. In such case, they shall provide only the information necessary for validation, payment, and delivery of the order (name, address, email address, etc.).
If a Customer chooses to create an account, they must provide accurate and truthful information and keep it updated. Customers undertake not to disclose their login credentials to third parties. They may close their account at any time by contacting contact@luxury-beauty.com.
The Seller reserves the right to suspend or close a Customer account in the event of non-compliance with these Terms and Conditions, following prior notice.
The Customer selects the desired Products, adds them to the shopping cart, and verifies the contents of the Order before confirmation.
The Order becomes final upon full payment and receipt of the order confirmation email.
Order forms and invoices are archived on a reliable and durable medium in accordance with Article 1360 of the French Civil Code.
Any request for modification or cancellation must be received by email before 9:00 a.m. on the day following the Order confirmation.
In the event of a payment dispute relating to a previous Order, LUXURY BEAUTY FRANCE reserves the right to refuse or cancel any new Order placed by the same Customer.
ARTICLE 6 – PAYMENT
Payment is due immediately upon Order confirmation.
Customers may pay by:
- CB (French bank card)
- Visa
- Mastercard
- American Express
- PayPal
Payments are processed securely through Shopify Payments and Stripe.
Customers’ banking information is transmitted using encrypted technology and is never stored by LUXURY BEAUTY FRANCE.
Should the Customer’s banking institution refuse authorization, the Order shall automatically be cancelled and the Customer shall be notified by email.
ARTICLE 7 – DELIVERY
Products are delivered to the address provided by the Customer when placing the Order. The Customer warrants that the delivery address provided is accurate and complete.
Deliveries are available throughout mainland France (including Corsica and Monaco) and internationally to the destinations offered on the Website.
Delivery times displayed on the Website are estimates only. Unless otherwise specified, delivery shall occur within a maximum period of thirty (30) days from Order confirmation in accordance with Article L.216-1 of the French Consumer Code.
Where delivery is delayed beyond this period, except in cases of force majeure or where the delay is attributable to the Customer, the Customer may require the Seller to perform delivery within an additional reasonable period. Failing this, the Customer may terminate the contract pursuant to Articles L.216-2 and L.216-3 of the French Consumer Code and obtain reimbursement within fourteen (14) days.
LUXURY BEAUTY FRANCE reserves the right to refuse Orders delivered to poste restante addresses, post office boxes, or non-permanent addresses.
Upon delivery, the Customer must inspect the external condition of the parcel and the Products.
Any anomaly (damaged parcel, missing Product, etc.) must be noted on the delivery receipt.
The Customer has seventy-two (72) hours from delivery to submit a complaint to contact@luxury-beauty.com together with supporting evidence, including photographs where applicable.
After this period, the Products shall be deemed accepted and free from any apparent defects.
Following verification of the evidence provided, the Seller shall reimburse or replace the Products at its own expense within fourteen (14) days.
Risk in the Products passes to the Customer, or to a third party designated by the Customer, upon physical possession of the Products.
ARTICLE 8 – RETENTION OF TITLE
The Products shall remain the exclusive property of LUXURY BEAUTY FRANCE until full payment of the Order price has been received.
ARTICLE 9 – RIGHT OF WITHDRAWAL
In accordance with Articles L.221-18 et seq. of the French Consumer Code, Customers have a period of fourteen (14) days from receipt of the Products to exercise their right of withdrawal without having to provide any reason.
Where an Order includes multiple Products delivered separately, the withdrawal period begins upon receipt of the last Product.
The right of withdrawal may be exercised:
- through the “Order Tracking” feature available on www.luxury-beauty.com;
- by using the withdrawal form provided below;
- by email to contact@luxury-beauty.com;
- by post to LUXURY BEAUTY FRANCE, 231 rue Saint-Honoré, 75001 Paris, France.
Any withdrawal request submitted electronically shall be acknowledged on a durable medium.
The Customer then has fourteen (14) days to return the Products.
Return shipping costs are borne by the Customer unless the Product is defective or the return results from an error attributable to the Seller.
Products must be returned complete, unopened, in their original packaging (including perfume, accessories, instructions, and packaging), and in perfect resale condition, together with the purchase invoice.
Opened, unsealed, damaged, soiled, or incomplete Products shall not be accepted.
Pursuant to Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to Products that have been unsealed after delivery and cannot be returned for hygiene or health protection reasons.
Perfumes and beauty products whose protective seal has been removed or whose packaging has been opened after delivery are expressly excluded from the right of withdrawal for hygiene and health protection reasons. Such Products cannot be exchanged or refunded.
Refunds shall be made within fourteen (14) days from the date on which the Seller is informed of the withdrawal decision. However, reimbursement may be deferred until the Products have been received back or until proof of shipment has been provided by the Customer, whichever occurs first.
WITHDRAWAL FORM
To: LUXURY BEAUTY FRANCE
231 rue Saint-Honoré, 75001 Paris, France
contact@luxury-beauty.com
I/We () hereby give notice that I/we () withdraw from the contract of sale relating to the following Product(s):
Product(s) ordered: __________________________________
Ordered on () / Received on (): ______________________
Name of consumer(s): _______________________________
Address of consumer(s): _____________________________
Date: _____________________________________________
Signature (only if submitted on paper): ________________
(*) Delete as appropriate.
ARTICLE 10 – FORCE MAJEURE
Neither Party shall be liable where failure or delay in the performance of its obligations results from a force majeure event as defined by Article 1218 of the French Civil Code.
The affected Party shall promptly notify the other Party of its inability to perform its obligations. In the event of force majeure, the Parties shall agree upon the conditions under which the contract may continue.
ARTICLE 11 – LIABILITY AND STATUTORY WARRANTIES
Consumers benefit from the statutory warranty of conformity provided by Articles L.217-3 et seq. of the French Consumer Code and the warranty against hidden defects provided by Articles 1641 et seq. of the French Civil Code.
The statutory warranty of conformity may be invoked within two (2) years from delivery of the Product.
These statutory warranties apply independently of any commercial warranty that may be offered.
Where a Product is defective or non-compliant, the Customer shall return it in its original packaging, complete and unopened.
Return costs shall be borne by LUXURY BEAUTY FRANCE, which shall provide a prepaid shipping label.
Following verification of the defect, the Product shall be replaced or refunded within fourteen (14) days.
The Seller shall not be liable in cases of force majeure, misuse of the Product, normal wear and tear, professional use, negligence by the Customer, improper maintenance, or interruption of the Website due to maintenance or causes beyond its reasonable control.
ARTICLE 12 – PERSONAL DATA
Personal data is processed in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the French Data Protection Act No. 78-17 of 6 January 1978, as amended.
The personal data collected (name, postal address, telephone number, and email address) is necessary for order processing, payment, delivery, and after-sales services.
Such data may be shared with shipping providers and payment service providers involved in secure transaction processing.
Banking data is never stored by LUXURY BEAUTY FRANCE.
Customers have rights of access, rectification, erasure, restriction, portability, and objection.
These rights may be exercised by contacting contact@luxury-beauty.com or writing to:
LUXURY BEAUTY FRANCE
231 rue Saint-Honoré
75001 Paris
France
Customers also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.
Further information is available in the Website’s Privacy Policy.
ARTICLE 13 – INTELLECTUAL PROPERTY
All content available on www.luxury-beauty.com, including trademarks, logos, photographs, videos, texts, and trade names, remains the exclusive property of LUXURY BEAUTY FRANCE.
Customers undertake not to reproduce, exploit, adapt, or distribute such content without the prior written consent of LUXURY BEAUTY FRANCE.
Any unauthorized use may constitute trademark or copyright infringement and may result in civil and criminal proceedings.
ARTICLE 14 – PARTIAL INVALIDITY
Should one or more provisions of these Terms and Conditions be declared invalid or unenforceable by operation of law, the remaining provisions shall remain in full force and effect.
ARTICLE 15 – CONSUMER MEDIATION
In accordance with Articles L.611-1 et seq. of the French Consumer Code, Customers may have recourse free of charge to a consumer mediator after first submitting a written complaint to the Seller that has not resulted in a satisfactory resolution.
LUXURY BEAUTY FRANCE subscribes to the mediation service provided by FEVAD (French Federation of E-Commerce and Distance Selling):
FEVAD
60 rue La Boétie
75008 Paris
France
Website: www.mediateurfevad.fr
Email: contact@fevad.com
In accordance with Regulation (EU) No. 524/2013, Customers may also use the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
Consumer mediation is free of charge.
ARTICLE 16 – GOVERNING LAW AND DISPUTES
These Terms and Conditions are drafted in French and governed by French law, except where mandatory consumer protection provisions provide otherwise.
In the event of a dispute, the Parties undertake to seek an amicable settlement as a priority.
Failing such settlement, jurisdiction shall be determined in accordance with the legal rules applicable to consumers.
